What can we help you with?

Our clients can book either transfer (point-to-point) or per-hour services online via our booking platform. If your request is more complex than a transfer or an hourly rental, you can send us all details of your itinerary, so that we can put together a specialized quote.

Transfer
Pick-up from a specific address and drop-off at a specific address.

Rental by the hour
If you need a vehicle for more than a straight transfer service on a particular date, renting by the hour might be the solution.

Special request
If your request is more complicated than a transfer or an hourly rental, you send us all of the details of your itinerary so that we can put together a specialized quote.

You can select Minibus or Mini, Midi and Maxi Coach services. Example vehicle types are available upon request and can be guaranteed if requested in advance and the vehicle requested is available.

Changes to all services can be made at any time, and will be enacted if possible, depending on vehicle availability. If a change is requested over 7 (seven) days before the service, and the change is possible, the total price will be adjusted to represent the new service parameters. If the change is requested under 7 (seven) days before the service, the new total price cannot be less than originally confirmed price.

For all transfer services including but not limited to point to point Transfers, Airport Transfers, and Hourly Transfers cancellation is free of charge if there are more than 5 (five) days between the cancellation day and time and the agreed pickup time. If there are less than 5 (five) days before the agreed pickup time, the 100% cancellation fee is applied (total cost of booking).

Once your booking has been confirmed with a service provider, you will receive a confirmation email with payment details included. In order to fully confirm your booking, your online payment must be placed in 24 hours from the receipt of the invoice and payment details.

If there are special requests, not bookable in the booking process and beyond the specifics of the point-to-point transfer or hourly service, there may be extra fees additional to the initial quotation price.

The amount of luggage for all the passengers must be entered during the booking process. The vehicle type quoted will take into consideration one piece of checked luggage per person. Carry-on bags also need to be mentioned. A carry-on bag is typically between 8 and 10kg, while a regular checked bag is typically between 20 and 23 kg.

Oversized luggage (greater than 23 kg and/or larger than the typical dimensions of a regular checked bag) and special luggage (ie. golf bags, skiing equipment, bicycles, etc.) must be mentioned in the booking process as an additional request. Neglecting to mention any excess luggage could result in additional charges.

The need for safety seats for children should be requested by the Client in the online booking process, to allow for the necessary safety measures to be taken, for the carriage of children under the regulations of the locality of the service. Please note that safety seats cannot be guaranteed.

Should any of the passengers require assistance related to a disability or impairment, this information needs to be included in the booking request. When travelling with an assistive device, the dimensions of the device are needed in order to ensure it will fit in the vehicle. Please note that the local service provider has the right to refuse the carriage of guests if specific requests have not been made and then confirmed by the provider prior to the service, especially if the service provider believes that the safety conditions of the travellers might be compromised.

Our team verify, assess and partner with all of our suppliers included in our network, striving to maintain our high quality standards from our suppliers, throughout all of our active locations.